PROFESSIONAL SUMMARY
Highly skilled information technology expert with over four decades of experience in leveraging technology to streamline operations and achieve business objectives using a wide range of technologies. Expertise includes team management, project execution, solution architecture, and programming.

CERTIFICATIONS

• Certified Information Systems Professional (CISSP)
• Microsoft Certified System Engineer (MCSE) - deprecated

TECHNICAL PROFICIENCIES

Operating Systems	Linux, Windows, MacOS
Cloud Platforms	Amazon Web Services (AWS), Google Cloud Compute, DigitalOcean
Programming Languages	Python, C++, Java, C#, JavaScript, SQL, Go, Visual Basic
Databases	Oracle, MySQL, SQL Server, PostgreSQL, MongoDB, Elasticsearch, SQLite
Virtualization Technologies	VMWare ESXi, Microsoft Hypervisor, Docker
Automation Pipelines and Tools	NodeRed, Apache NiFi; Robotic Process Automation (RPA)
AI/ML Frameworks	ChatGPT, Ollama, LangChain, CrewAI
Project Management Methodologies	Waterfall, Scrum, Agile, Kanban
Accreditation Processes	DITSCAP, DODAF, DIACAP

EDUCATION

• College of Southern Nevada - Associate of Applied Science - Software Programming - 2023
• College of Southern Nevada - Bachelor of Applied Science – Project Management – ongoing

PROFESSIONAL EXPERIENCE
Self-Study
AI Automation
May 2024 - present

• n8n (AI) - Installed n8n and developed a AI data pipeline utilizing n8n, ollama and various large language models.
• Automatic1111 (AI) - Installed Automatic111 and explored the capabilities of Stable Diffusion to generate various business images.

Bath Bomb Xpress
IoT Architect
May 2024 - June 2024

• Automated Liquid Filling Station (Arduino, C) - Electronics engineer and developer that created an innovative Arduino-based liquid filling system for use in manufacturing settings. Through precise process control, the system enabled quick adjustments and consistent operations via intelligent monitoring, resulting in a streamlined process that maximized output and reduced waste.

ConvergeOne
Data Engineer
June 2016 - May 2024

• Avaya Telephone System Testing (Java, DMCC) - Created a Java-based solution using the Avaya DMCC library to exercise new installation work and ensure changes do not affect basic functions.
• Help Desk Ticket Dashboard (Classic ASP, Microsoft SQL Server) - Designed and developed a dashboard system for enhanced views on important help desk tickets in classic ASP, retrieving data from a SQL Server reporting database.
• Help Desk Ticket Storage (Python, Elasticsearch) - Implemented Elasticsearch to store data and report on help desk tickets.
• SQL Server to Elasticsearch Data Loader (Python, Elasticsearch, REST) - Developed a solution that extracts new and updated data from a SQL Server and loads it into an Elasticsearch database using Python, and Elasticsearch libraries.
• Sophos Antivirus Wrapper (Python) - Wrote a wrapper around the Sophos Antivirus data collection tool to support long-term data retention, meeting audit requirements.
• Avaya IXM Software Installation Automation (JitBit Macro Recorder, PowerShell) - Utilized JitBit Macro Recorder to build a Robotic Process Automation solution for automated installation of Avaya IXM software and added PowerShell scripts to support server build.
• Robotic Process Automation Consulting - Offered consulting services on RPA to identify business opportunities for automation, leveraging tools like Automation Anywhere, Apache NiFi, Python, Golang, JitBit Macro Recorder, and PowerShell.
• Noisy Equipment Identification (Python, Elasticsearch, REST) - Analyzed enterprise alarms with asset data using Python to determine the noisiest equipment.
• Sumreyes Project (Go, Python, REST, Microsoft SQL Server) - Designed and developed a project that collects vital information from Avaya phone system components across multiple environments, transmitting gathered data through REST endpoints to a publicly accessible Microsoft SQL Server database on CentOS.
• Ivanti Ticket Assignment Automation (Python, REST) - Developed an Ivanti ticket automation solution using Python to analyze and assign tickets to the proper resource based on skill and availability.
• RPA Team (Python, Excel VBA development expertise) - Contributed innovative coding techniques and best practices to optimize automation solution performance by as much as 500%, resulting in significantly improved process efficiency.

Hewlett-Packard Enterprise Services
Senior Consultant
September 1995 - June 2016

• Technical Team Lead - Oversaw projects from concept to delivery, ensuring timely and successful completion at the NMCI account.
• Solution Architect - Provided requirements analysis, System design, Technology Selection, Integration Planning and Solution Documentation for the NMCI account.
• Technical Team Manager - Managed a team of developers supporting 30+ projects for Bank of America account.
• Senior Technology Consultant - Provided technology consulting services on a wide variety of technologies to a multitude of HP Enterprise Services accounts.
• Senior Information Specialist - Provided a wide range of programming services across several programming languages and platforms for HP Enterprise Services and EDS accounts.